frequently asked questions

  • Monday
    2:00pm - 5:00pm

    Tuesday - Thursday
    9:00am - 4:00pm

    Friday
    9:00am - 12:00pm

  • At this time, we do not accept insurance directly and are considered out-of-network with all health insurance companies. However, we are happy to provide superbills, which you can submit to your insurance company for potential reimbursement.

  • Reach out to us through our contact page.

    You can also reach out via email, call, or text. All messages will be responded to within 2-3 business days.

    Email: info@sinahiwellness.com
    Phone: 919-213-7546

  • We currently offer telehealth services (ages 7+), providing secure and confidential therapy sessions to clients throughout North Carolina. This allows us to support you from the comfort of your home, no matter where you are in the state. While we currently do not offer in-person services, our telehealth format is designed to be convenient and accessible for your therapy needs.

  • We currently work with clients ages 7 and older. Whether you're seeking support for a child, adolescent, or adult, we offer tailored therapeutic approaches to meet the unique needs of each individual at different stages of life.

  • In a therapy session, you can expect a safe, supportive, and non-judgmental space where you’ll be encouraged to explore your thoughts, feelings, and experiences. Each session is tailored to your unique needs and goals, and may include conversation, coping strategies, mindfulness exercises, or other therapeutic techniques.

    We will work with you collaboratively, helping you gain insight, develop skills, and make progress toward your personal goals. Sessions typically last 45-60 minutes, and you’ll have the opportunity to ask questions or discuss any concerns along the way. Our goal is to help you feel empowered and supported throughout your journey.

  • The length of therapy varies depending on the individual and their specific needs and goals. Some clients may benefit from short-term, solution-focused therapy, while others may choose to engage in longer-term work for deeper healing and personal growth.

    Together, we will regularly assess your progress and adjust the course of therapy as needed to ensure it aligns with your evolving needs. Ultimately, therapy is a personal journey, and the duration will be tailored to what works best for you.

  • Getting started is easy! You can schedule a free 20-minute consult through our online portal, where we’ll discuss your needs, goals, and how therapy can support you. This initial consult is a great opportunity to ask questions, get to know your therapist, and determine if we’re a good fit for your journey. Once you’re ready, we’ll schedule your first session and begin working together to support your growth and well-being.

take the first step today

Together, we can create a space where you can heal, grow and rediscover your strengths at your own pace. You don’t have to navigate this journey alone.